My VIP rewards don't show up in my pledge, how do I get them?
All VIP rewards will be automatically added to your pledge via BackerKit once the campaign ends and surveys are filled out.
Last updated: June 20, 2025 06:31
What is included in my pledge tier?
The main campaign page (click “Campaign” in the header!) details everything in a given pledge tier! Locate the tier you are interested in and underneath will be images of everything in that tier as well as an itemized list of everything that’s included.
Additionally you’ll want to look at the stretch goals! The stretch goals will list all current goals as well as goals that have been reached. It will state under each stretch goal what tiers (if any) it’ll be in!
Last updated: June 20, 2025 06:31
What stretch goals are available?
You can find a list of all current and previous stretch goals on our campaign page (click “Campaign” in the header!) under Stretch Goals. This will show you the current stretch goals and stretch goals we’ve reached as well as tiers they will be in and, if applicable, prices as add-ons. Please be sure to read over it carefully!
Last updated: June 20, 2025 06:31
Are any of the items in this campaign Kickstarter exclusives?
No, none of the items in this campaign are exclusive.
Last updated: June 20, 2025 06:31
When will you begin fulfillment?
Estimates are subject to change as we move through the process, but the writing, editing, and art for the book (as well as design for the other products) have all been completed, which should limit unexpected delays.
Currently, our plan is to begin fulfillment of solely digital products (excluding Stretch Goal content) on January 15th, 2026.
Fulfillment of physical tiers is planned to begin on January 15, 2027.
Please keep an eye on our updates for news!
Last updated: September 26, 2025 08:08
I pledged for a digital-only tier and am unable to add physical add-ons. How can I add them?
In order to add physical add-ons, you’ll need to change to a pledge tier that has physical rewards! Unfortunately, digital tiers are not eligible for physical add-ons.
Last updated: June 20, 2025 06:31
Will you be using a pledge manager after the campaign ends?
Yes, we will be using BackerKit! You’ll want to ensure your Kickstarter email address is correct and will match the email you use for BackerKit. Additionally, please ensure your email address is not a Private Apple ID relay email address.
Based on our current timeline, we expect to send surveys out November 20th, 2025.
Last updated: September 26, 2025 08:08
I’d like to pledge for this project but am unable to at this time. How can I get the rewards?
If you pledge for as little as $1 while the campaign is live, you will be granted access to the BackerKit survey where you can upgrade your pledge!
Last updated: June 20, 2025 06:31
Where do I add/edit my address for shipping?
We will be requesting your shipping information in our BackerKit survey! From there you can update your address until we lock them down for fulfillment.
Last updated: June 20, 2025 06:31
How will digital rewards be distributed?
We will distribute digital rewards through BackerKit!
Last updated: June 20, 2025 06:31
What can we expect from shipping and fulfillment for this campaign?
Fulfillment will be taken care of by: - USA: PackYak - Canada: Hit Point Press - UK/EU: Spiral Galaxy - Australia: VR - Rest of World: VFI For shipping estimates, please review the table at the bottom of the campaign page.
Last updated: September 26, 2025 08:08
What has already been completed from this campaign?
The standard and deluxe book’s writing and art has already been completed, we currently editing and design are in progress.
Last updated: September 26, 2025 08:08
How is shipping calculated? Will the shipping cost cover import fees/customs fees/VAT?
Shipping costs are based on the weight and size of the package. Check out the table at the bottom of the campaign page for our rate estimates! Import and customs fees (including VAT) are not included in our shipping—those are the responsibility of the backer.
Last updated: June 20, 2025 06:31
What age group is recommended for this product?
SHIFT is recommended for all ages!
Last updated: September 26, 2025 08:08
Where does the art come from?
The art was illustrated by Justin Chan, Antonio Demico, Antonio Demico, Em Acosta, Faith Schaffer, Jacob Walker, John Barlow, Mariya Sviridova and Tony Moy
Last updated: September 26, 2025 08:08
Will there be more volumes of SHIFT?
It depends on how well the Kickstarter for this project goes! If it performs well, there’s a possibility for more books!
Last updated: June 20, 2025 06:31
Current Estimated Lock Order Date: September 2026
Current Estimated Shipping Date: October 2026
Last Updated At: 03/05/26What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.